All Systems Operational

Uptime over the past 90 days. View historical uptime.
Agda PS - Web ? Operational
90 days ago
100.0 % uptime
Today
Agda PS Client - Citrix Environment ? Operational
90 days ago
99.93 % uptime
Today
Agda PS - SFTP Server ? Operational
90 days ago
100.0 % uptime
Today
Agda PS - Time terminals ? Operational
90 days ago
100.0 % uptime
Today
Agda PS Analys ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance for Agda PS Jun 25, 2025 18:00 - Jun 26, 2025 02:00 CEST

On June 25 starting at 18:00 CEST, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.
Posted on Jun 19, 2025 - 14:19 CEST

Scheduled maintenance of Citrix infrastructure Saturday, July 5th 2025 Jul 5, 2025 20:00 - Jul 6, 2025 01:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 2025 - 11:41 CEST
Scheduled - We will be conducting maintenance on our Citrix infrastructure on July 5th between 20:00 CEST and 01:00 CEST. There will be approximately 4-5 hours of downtime during this maintenance.
Jun 04, 2025 - 20:00 CEST
Jun 25, 2025

No incidents reported today.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Investigating an issue in Agda PS
Resolved - The issue is now resolved and the service is up and running as normal.

If you used the workaround mentioned before, you may want to do it one more time to correctly associate the local Citrix Workspace app again so that you are not asked to download the ICA file each time you click to start an application.

- Click Account Settings
- Click Change Citrix Workspace app
- Click Detect Citrix Workspace app
It should now correctly find the Workspace app and get you back to the settings page
- Click the Home or Apps icon in the top center
- Test starting the application again (if it is not already running)
You should no longer be prompted to download the .ICA file.
Jun 16, 09:59 CEST
Update - Issue seems to be resolved, but because of high load some may still experience timeouts. In that case, please try again after a few minutes.
Jun 16, 09:05 CEST
Identified - We are currently making changes trying to solve this issue. Because of this you may instead experience issues when logging in to the Citrix portal.
Jun 16, 08:22 CEST
Update - It seems the issue may be with the local Citrix Workspace app detecting when the user clicks the application icon in the Citrix portal.
A workaround may be to click the cog-wheel in the upper right corner of the Citrix portal,
click Account Settings,
click Change Citrix Workspace app,
click Detect Citrix Workspace app,
if it doesn't detect it, click on Already installed,
You now get back to the Citrix portal, click the Home or Apps icon in the top center,
test starting the application again,
Your web browser will now aks you ask you to download an .ICA file with a random name, do this and then start it.
This should hopefully make the application start.
Jun 16, 07:43 CEST
Investigating - After patching of Citrix components during the weekend, it seems some user may have issues launching applications in the Citrix portal. We are investigating if there may be incompatibility issues with some versions of Citrix clients. We will provide more information shortly.
Jun 16, 07:30 CEST
Jun 15, 2025
Scheduled maintenance of Citrix infrastructure Saturday, 14th June 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 CEST
Scheduled - We will be conducting maintenance on our Citrix infrastructure on June 14th between 20:00 CEST and 01:00 CEST. There will be approximately 4-5 hours of downtime during this maintenance.
Jun 14, 20:00 CEST
Jun 14, 2025
Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage