On October 8 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed. Posted on
Oct 02, 2024 - 13:29 CEST
Completed -
The scheduled maintenance has been completed.
Sep 26, 23:25 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:00 CEST
Scheduled -
On September 26 starting at 18:00 CET, we will update Agda PS. All parts of Agda PS may be offline during the update that may last up to 8 hours. We will inform here when the update is completed.
Sep 25, 14:59 CEST
Resolved -
The issue not being able to start the Agda PS client in the Citrix portal seems to be caused by a missing or incorrect "Entrust Root Certification Authority (G2)" certificate on the users computer.
A solution verified by some customers is to download and install the "Entrust Root Certification Authority (G2)" certificate available at https://www.entrust.com/resources/tools/root-certificate-downloads and make sure you have no other version of the same certificate installed.
We advice you to contact your IT department before doing this. If this doesn't solve your issue you can contact Visma via support ticket for further assistance.
Sep 23, 12:36 CEST
Investigating -
We are currently investigating this issue.
Sep 23, 08:51 CEST