Resolved -
The issue is now resolved and the service is up and running as normal.
Dec 8, 15:40 CET
Monitoring -
The fix has been deployed and access to Agda PS via Citrix is open again as of 02:00.
We will continue to actively monitor the environment in the upcoming day to ensure everything works as intended.
Dec 5, 02:02 CET
Update -
The fix is being rolled out and access to Agda PS via Citrix will slowly start reopening for customers.
Dec 4, 23:54 CET
Update -
A fix is currently underway.
Dec 4, 19:38 CET
Update -
Work on a fix is still actively ongoing.
Dec 4, 12:02 CET
Update -
We are continuing to work on a fix for the issues and will update with any progress made.
Dec 4, 11:04 CET
Identified -
We have an ongoing incident affecting all customers using our Citrix solution.
The issues have been identified but will require all active sessions to be closed, you will get a warning in Citrix before this occurs.
For more info see Visma Community.
Dec 4, 09:58 CET